Terms and Conditions

Last Updated: 12/11/2024

Welcome to Serval Zurich. By accessing or using our website, https://servalzurich.com, and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.


1. Acceptance of Terms

By using this site, you agree to these Terms and Conditions. If you do not agree, please refrain from using our website. We may update these Terms periodically without notice, and your continued use of the website signifies your acceptance of any updated Terms.

2. Products and Services

Serval Zurich provides a variety of products, including but not limited to soy candles, diffusers, body lotions, hand washes, hair washes, and diffuser refills. We aim to ensure that the product information on our website is accurate; however, we cannot guarantee the complete accuracy, completeness, or reliability of product descriptions, images, or other information.

3. Pricing and Payment

All prices on https://servalzurich.com are listed in Euro and are subject to change without notice. We strive to display accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders affected.

4. Prohibited Uses of Products

Our products are intended for personal use only. By purchasing from Serval Zurich, you agree not to use our products in any way that:

  • Violates any applicable laws or regulations: This includes using products in any manner prohibited by local, national, or international law.
  • Is unsafe or harmful: Do not use our products for purposes other than their intended use, or in a manner that may be hazardous to yourself or others. For example, do not ingest, modify, or repurpose candles, lotions, or diffusers in a way that could pose health risks.
  • Causes harm to others or the environment: Our products are designed to be used safely within recommended guidelines. Using our products in a way that causes harm to individuals, animals, or the environment is strictly prohibited.
  • Infringes on intellectual property rights: Reselling, reproducing, or creating derivative products based on Serval Zurich products without our permission is not allowed.
  • Involves resale or redistribution without permission: Unless you have obtained prior written consent from Serval Zurich, you may not resell, redistribute, or market our products for commercial purposes.

5. Shipping and Delivery

We process orders as quickly as possible. Shipping fees, options, and estimated delivery times will be displayed at checkout. Please note that delivery times are estimates and may vary based on your location and external factors beyond our control. We are not responsible for delays due to customs or other shipping-related issues.

6. Intellectual Property

All content on https://servalzurich.com, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Serval Zurich or its content suppliers. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

7. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data.

8. Limitation of Liability

Serval Zurich is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or the purchase of our products. Our liability is limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Serval Zurich, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of our website or violation of these Terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Switzerland. You agree to submit to the exclusive jurisdiction of the courts located in Switzerland for any disputes arising from or related to these Terms.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at:

Serval Zurich
Email: info@servalzurich.com
Address: Serval Zurich, Seestrasse 359 Zurich 8038 Switzerland